1. What gets deleted
When you request deletion, we delete the personal information we hold about you, including: account details (email, name, preferences), the content you entered and that we generated for you (research, positioning, copy, landing pages, lead magnets, ads, brand assets, and images), usage records, and any message or inquiry you sent us, including via WhatsApp.
2. How to request deletion
Email us at [email protected] with the subject "Data Deletion Request", from the address you registered with (or the phone number you used to contact us on WhatsApp). To confirm the request is genuinely yours, we may ask for one additional identifying detail.
If you have an account, you can also delete it directly from your account settings in the app, which triggers the same deletion process.
3. Deleting data received via WhatsApp
If you contacted us or left your details through our business WhatsApp number, we receive your number and message content via Meta's WhatsApp Business Cloud API. To delete this data, email [email protected] with the phone number you contacted us from. We will delete your records from our system and remove the associated lead.
4. Timeline
We acknowledge the request within 5 business days and complete deletion within 30 days. Data held in operational backups is removed in the normal backup cycle, within 90 days at most.
5. Data we must retain
Some data we are legally required to keep even after a deletion request: accounting and payment records are retained for 7 years under Israeli tax law. In that case we delete everything else and keep only the minimum the law requires.
6. Contact
Email: [email protected]
Full details of what we collect and why are in our Privacy Policy.